There is a lot more to Self-Service implementation than kiosk hardware and software. It takes a hard-target team of service professionals that get things done. The Versatile Professional Services team is a group of talented individuals who can make the difference between a successful implementation and a wildly successful one.
A Winning Team - Versatile has assembled a passionate group of individuals with a proven track record, solid technical skills, and uniquely creative design skills. Working together with your team, Versatile's services team will be there to help make your self-service implementation a resounding success.
Customer Support - Versatile offers telephone and web-based support, seven days a week. Versatile also offers depot maintenance, advanced replacement shipping, and remote monitoring.
Self-Service Evaluation and Survey - Versatile can evaluate and survey your existing self-service plans. We'll analyze your business processes, design a custom pilot program, evaluate usability, and craft responses that help deliver better R.O.I.
Custom Kiosk Application Development - Versatile's self-service platform can easily be extended to perform any custom self-service business process. The Versatile development team has years of experience delivering thoughtful, easy-to-use, self-service experiences.
Training - Staff investment is essential, therefore staff-wide training is critical. Versatile can both train and provide training materials that will ensure that your staff is both invested in the concept and ready to support your self-service solution.
Systems and Enterprise Integration - Versatile's software development team has extensive experience integrating with enterprise information systems, 3rd party software packages, and a myriad of devices and peripherals.
Graphic Design and Branding - Versatile's Creative Services can help give your kiosk deployment an integrated marketing message, as well as a unique and creative design. Our Creative Services team can deliver kiosk application branding, enclosure graphics, signage design, and media delivery.
Versatile's services team can assist your
Self-Service initiative in the following areas:
