The millions of consumers in the United States have more than 36,000 "brick and mortar" stores to choose from in addition to online vendors. Retailers face multiple challenges to generate and retain future loyalty. Loyalty, a retailer's ultimate goal, is the by-product of 'getting everything else right'. Technologies and processes that enable retailers to retain the right customers and offer a positive end-to-end customer experience will help retailers to justify higher margins and increase customer satisfaction. Versatile's suite of retail offerings delivers many of the key components of this integrated approach.
Our Self-Service solutions can interact with the customers as they arrive in the store. By securely delivering access to private label credit, our customers can quickly expand the average first sale. As these shoppers are now closely aligned with the retailer, many opportunities are available to deliver promotions, targeted marketing and other approaches that drive consumer loyalty.
Some of the biggest challenges in retail happen outside the view of shoppers. Mobiquity Route drives increased efficiency, and thereby profitability, into your complex back of store operations. By delivering a full route accounting solution, Versatile can resolve issues such as inventory management, field sales automation, pricing discrepancies, electronic invoicing and more. From the consumer in the store to your team behind the scenes, Versatile has a solution that works for retail.
By blending SyncSeer into this environment, Versatile offers a unique approach to activating the consumer experience. With the advance of item level RFID tagging, we offer a side-by-side item comparison experience that exceeds even online stores. In addition, customer product selection can be easily integrated with inventory management, point of sales and marketing systems. The SyncSeer location aware technology makes it an ideal solution for loss prevention from the locked case level to overall venue security.